Effective April 8th, 2024, the Coos Bay North Bend Water Board is implementing changes to our billing statements. Full sheet statements will be enveloped and mailed.

As part of our commitment to providing you with the best service possible, we are implementing changes to our billing statements to make them more confidential, informative, and user-friendly. These updates aim to provide you with clearer insights into your transactions, ensuring transparency and accuracy in your billing process.

Please note that these changes will not affect your billing cycle or payment methods. You will continue to receive your statements as usual, and there is no action required from your end.

We believe these enhancements will provide you with a better understanding of your charges and contribute to a smoother billing experience overall.

Should you have any questions or concerns regarding these changes, please don't hesitate to contact our Customer Relations Manager, Aimee Hollis (541) 267-3128 ext. 224 or by email at aimee_hollis@cbnbh2o.com.