Beware of Fraudulent Emails Claiming to be from Coos Bay Water Utility Department
We want to alert you to fraudulent emails currently circulating that falsely claim to be from Coos Bay Water Utility Department, requesting past-due payments. Please be aware that these emails are not from the Coos Bay-North Bend Water Board and are scams designed to obtain your financial information.
Key reminders to help protect yourself from email scams:
- Check the sender’s email address carefully. Scammers often use addresses that look similar but are not legitimate.
- Verify requests for payment by contacting our office directly at our official phone number or through our website.
- Be cautious of urgent or threatening language that pressures you into making immediate payments.
- We will never ask you to mail payments to an out-of-area address or use unconventional payment methods.
Please remember, if you do receive an email from our company, it will only come from a cbnbh2o.com email account. Any other communication should be treated as suspicious. If you receive a suspicious email, do not respond or click any links. Instead, report to local authorities or contact us directly at the numbers listed below.
For questions or concerns regarding your account and billing, please contact Customer Service at (541) 267-3128 or Aimee Hollis, Customer Relations Manager at (541) 267-3128 Ext. 224 or aimee_hollis@cbnbh2o.com.