Date: 2010-02-26

ANNUAL REPORT

FISCAL YEAR 2019—2020

Merritt Lake

Service Center

Pony Creek Treatment Plant

2305 OCEAN BOULEVARD
P. O. BOX 539
COOS BAY, OREGON 97420

OFFICE: (541)267-3128
FAX: (541)269-5370
www.cbnbh2o.com

Coos Bay-North Bend
Water
BOARD OF DIRECTORS’ MESSAGE
“Providing a Reliable,
Quality Service Meeting the Present and Future Needs of Our Communities”
Thank you for reviewing the 2019-2020 Coos Bay-North Bend Water Board’s Annual Report. You will find information related to your utility’s projects, finances, and water quality as well as an overview of the operations of the Coos Bay-North Bend Water Board and the services it provides. Additional information about your utility can be found on our website: www.cbnbh2o.com
America’s infrastructure of roads, sewers, bridges, and water systems are at capacity and/or are wearing out. With our dedicated staff and General Manager’s guidance and leadership, the Board has been able to anticipate potential shortfalls in our water system and has planned and scheduled Water Board operations, weeks, months and years ahead of time.
As members of your Water Board, we encourage your comments and suggestions. Please contact staff at the Water Board or ask to be connected to one of us at (541)267-3128. We respect your opinions and advice in operating your utility. For a closer look at your facilities, consider attending a board meeting or arranging for a tour.
BOARD OF DIRECTORS
_______________________________________ ___________________________________________
J. Gregory Solarz, Chair Charles J. Sharps, Ph.D., Vice-Chair
_______________________________________ ___________________________________________
Melissa Cribbins, Secretary Robert Dillard, Member

Left to right: Mr. J. Gregory Solarz, Chair
Charles J. Sharps Ph.D., Vice-Chair
Ms. Melissa Cribbins, Secretary
Mr. Robert Dillard, Member

Water Utility Infrastructure Inventory

Water Treatment Plants
Pony Creek Filtration Plant—12 MGD*
(North Spit Treatment Plant—1 MGD*
Non-functional-emergency use only)
Surface Water Storage
Upper Pony Creek Dam and Reservoir
6,230 AC-FT
Merritt Lake Dam and Reservoir
385 AC-FT
Joe Ney Dike, Reservoir and Pump Station
275 AC-FT
Dunes Aquifer System
18 Wells
12 Miles of Pipe
25 Test Wells (Piezometers)
1 Booster Pump Station
3 Monitoring Wells
Distribution System
13,160 Water Services
258 Miles of Pipe
1,195 Hydrants
5,494 Control and Hydrant Valves
*MGD = Million Gallons per Day
AC-FT= Acre Feet (325,830 gallons)

Pump Stations
6th and I
10th and E
10th and Ingersol
13th Court
14th and Nutwood
Brights Mill
California
Crestview
Everest 2nd Level
Everest 3rd Level
Flanagan
Glasgow
Glasgow Heights
Hauser
High Level
Joe Ney
Knob Noster
Market
Minnesota
Newmark and Ash
Newmark and Tremont
Oregon
Pennsylvania
Pigeon Point
Shinglehouse
Shorewood
Shoshone
Sierra
Telegraph
Terramar
Union High Level
Wisconsin
Woodlawn High Level

Storage Facilities
10th and I Reservoir
14th and F Reservoir
Bay Park Reservoir #2
Brights Mill Reservoir
Charleston Reservoir
Clearwell
Everest Reservoir
Flanagan Reservoir
Glasgow Reservoir
Hauser Reservoir
High Level Reservoir
Ingersol Reservoir
Isthmus Reservoir
Joe Ney Reservoir
Libby Reservoir
Radar Reservoir
Shorewood Reservoir
Terramar Reservoir
Union Reservoir
Woodlawn Reservoir

Projects and Equipment Included in Fiscal Year 2019-20 Budget

Frequently Asked Questions and Utility Statistics
Fiscal Year 2019-2020

Q: How many customers does the Water Board serve?
A: As of June 30, 2020, our customer total is 13,265, which includes 10,266 customers inside the city limits of Coos Bay and North Bend and 2,999 customers outside the city limits. The total population served by the Water Board is approximately 34,500 within a service area of approximately 100 square miles.
Q: How much per month does the average residential customer spend for water?
A: The rates are different for customers inside the city limits than customers outside the city limits. The average monthly residential bill inside the city limits is $30.78 and outside the city limits is $45.35. The average residential customer uses 4,271 gallons of water monthly.
Q: What does it take to get the water from the treatment plant to the customer’s tap?
A: More infrastructure than most people might imagine! When the water leaves the treatment plant, it goes into the distribution system which consists of 258 miles of various sizes of pipeline, approximately 5,494 control and hydrant valves within those pipelines, and approximately 1,195 fire hydrants. It takes 33 pump stations within the distribution system to get the water to customers at adequate pressure, plus 20 storage reservoirs located throughout the system.
Q: Where does the water come from that’s treated by Pony Creek Water Treatment Plant?
A: There are two surface water reservoirs upstream of the treatment plant, Upper Pony Creek and Merritt Reservoirs. The larger, Upper Pony Creek Reservoir, can hold 2 billion gallons of water; and Merritt Reservoir can hold 125 million gallons. There is a third surface water storage area at Joe Ney Slough which can store 90 million gallons. Water is pumped from Joe Ney through a pipeline into the Upper Pony Creek Reservoir when the need for more water arises.
Q: How much water is produced in a year for customers?
A: The total amount of water produced for customers this fiscal year was 1,279 million gallons of treated water and 179 million gallons of untreated water. The average daily demand for treated water was 3.50 million gallons and 0.490 million gallons for untreated water. The demand peaked at 6.120 million gallons per day for treated water in fiscal year 2019-20.
Does all the water produced reach our customers?
A: Approximately 92.5% of the water produced at Pony Creek Water Treatment Plant reaches its ideal destination. Non-revenue water is the rest of the water that has been produced and is “lost” before it reaches the customer. Losses can be real losses such as leaks, water used for fire-fighting purposes, or apparent losses such as theft or metering inaccuracies. A team of Water Board staff meets on a regular basis to discuss potential improvements that can be made. The Water Board is in compliance with the latest Oregon rules and regulations, keeping non-revenue water loss below 10%.
Q: How many water treatment plants are there?
A: There are two. The main treatment plant is Pony Creek Water Treatment Plant. It is located on Ocean Boulevard in Coos Bay and has a production capacity of 12 million gallons per day (MGD). The North Spit Water Treatment Plant is located on TransPacific Lane in North Bend and has a capacity of 1 MGD. If an emergency arises, the North Spit Plant can treat water from the dunes well system to supplement the needs of Water Board customers.
Q: How can I pay my water bill?
A: You can mail your water bill to P.O. Box 539, Coos Bay, OR 97420; at the Water Board Service Center; or by visiting us online at www.cbnbh2o.com

Water—Use it Wisely . . .

There are many effective ways to conserve water in and around your home. Saving water is more a matter of habits than high-tech gadgets. Here are some tips to get you started:

Run your dishwasher and washing machine only when you have full loads.
Use faucet aerators on all faucets. Like the water-saving showerhead, the aerators give you the same water pressure without using as much water.

Turn off the tap when shaving, brushing your teeth, or washing your hands and face. You would be surprised how the gallons add up.
Insulate hot water pipes for more immediate hot water at the faucet and for energy savings.
Winterize outdoor spigots when temperatures dip below freezing to prevent pipes from leaking or bursting.

Check your toilets for leaks: Put a little food coloring or toilet dye tabs (available at the Water Board) in your toilet tank. If, without flushing, the color begins to appear in the bowl, you have a leak that should be repaired immediately.
If you do not have a low flow toilet, reduce the amount of water your toilet uses with each flush. Fill a plastic container with water and weight it down in the tank. It will take up the space normally filled with water and save water each time you flush.

Check for leaks in pipes, hoses, faucets, fixtures and couplings. A faucet leaking one drop of
water per second wastes 60 gallons of water per week, or almost 200 gallons in a month.

Replace old fixtures with new low flow fixtures; saving water and eliminating leaks before they happen.

Water your lawn in early morning or evening; you can lose as much as 30 percent of your water in evaporation from wind and heat when watering mid-day. Check automated sprinkler systems to make sure they are not over watering or watering unwanted areas. If you see soggy areas along buried irrigation lines or near sprinkler heads, you may have a problem.
When the children want to cool off, use the sprinkler in an area where your lawn needs it the most.
Position your sprinklers to avoid watering sidewalks, driveways, and other paved areas.

Make sure you know where your master water shut-off valve is located. This could save gallons of water and damage to your home if a pipe were to burst.

Check for household water leaks on a regular basis. Next time your house is empty for the weekend, check your water meter before you leave. Check it again when you return before anyone has a chance to use any water. If the meter has moved, you may have a leak.
Monitor your water bill for unusually high use. Your bill and water meter are tools that can help you discover leaks.

COOS BAY-NORTH BEND WATER BOARD
Statement of Net Position
June 30, 2020
ASSETS
Current assets:
Cash and cash equivalents $ 5,431,356
Customer accounts receivable-net of allowance of $64,776 426,780
Accounts receivable—other 77,855
City sewer receivable 459,185
Prepaid expenses 198,846
Inventory 568,563
Total current assets 7,162,585
Noncurrent assets:
Capital assets 63,595,539
Total assets 70,758,124
DEFERRED OUTFLOWS OF RESOURCES
Deferred gain on debt refunding 61,644
Deferred amounts related to OPEB 39,396
Deferred amounts related to pensions 326,826
Total deferred outflows of resources 427,866
LIABILITIES
Current liabilities:
Accounts payable 140,800
Payroll payable 191,863
City receivable payable 1,340,225
Accrued interest 150,212
Current portion of long-term debt 1,327,031
Compensated absences 114,001
Total current liabilities 3,264,132
Long-term liabilities
Customer deposits 150,212
Bonds and notes payable 10,312,860
Net pension liability 1,320,071
Net OPEB liability 189,750
Total long-term liabilities 11,972,893
Total liabilities 15,237,025
DEFERRED INFLOWS OF RESOURCES
Deferred amounts related to OPEB 22,818
Deferred amounts related to pensions 489,946
Total deferred inflows of resources 512,764
NET POSITION
Net invested in capital assets 51,955,648
Unrestricted 3,480,553
Total net position $ 55,436,201

COOS BAY-NORTH BEND WATER BOARD
Statement of Revenues, Expenses and Changes in Net Position
Year ended June 30, 2020
Operating Revenues:
Water Sales $ 7,840,098
Rent from water property 172,413
Billing and collecting revenue 155,649
Total operating revenues 8,168,160
Operating expenses:
Source of supply 161,777
Power and pumping 394,821
Purification 987,676
Distribution 965,393
Customer accounting 1,288,616
Administration and general 1,102,290
Depreciation 1,808,407
Total operating expenses 6,708,980
Operating income (loss) 1,459,180
Non-operating revenues (expenses):
Interest income 87,804
Miscellaneous non-operating expenses (161,626)
Interest expense (380,134)
Total non-operating revenues (expenses) (453,956)
Income (loss) before capital contributions 1,005,224
Capital contributions:
System development charges 372,701
Change in net position 1,377,925
Net position-beginning 54,058,276
Total net position-ending $ 55,436,201

* Blanks under MCL represent unregulated volatile organic chemicals
** Trihalomethanes include: Bromodichloromethane, Bromoform,
Chloroform, Dibromochloromethane
*** Halo Acetic Acids include: Dibromoacetic acid, Dichloroacetic acid, Monobromoacetic acid, Monochloroacetic acid, Trichloroacetic acid

VISIT OUR WEBSITE AT
www.cbnbh2o.com
OR CONTACT US BY E-MAIL
Ivan Thomas, General Manager
Administration, Policies, and Water Resources Management
ivan_thomas@cbnbh2o.com
Jeff Page, Operations Manager
Operations and System Development
jeff_page@cbnbh2o.com
Bryan Tichota, Customer Relations Supervisor
Customer Service
bryan_tichota@cbnbh2o.com
John McKevitt, Water Treatment Supervisor
Water Quality and Production
john_mckevitt@cbnbh2o.com
Matt Whitty, Engineering Manager
Engineering and Utility Capital Planning
matt_whitty@cbnbh2o.com
Rick Abbott, Distribution Supervisor
Water Distribution
rick_abbott@cbnbh2o.com
Jeff Howes, Finance Director
Utility Financial Management and Accounting
jeff_howes@cbnbh2o.com
karen_parker@cbnbh2o.com
Administrative Assistant
Personnel